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Donna Vestre
- Female
- Orange County, CA
- United States
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Started Jul. 3, 2009
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Profile Information
- What is the name of your business?
- South Coast Revenue
- What is your website URL?
- http://www.SouthCoastRevenue.com
- Where is your business based?
- Anaheim CA
- What is your name? (We prefer your full first and last name but you can use either, or even a nick-name.)
- Donna Vestre
- Describe your business (product, service, quirky things you want to include, etc.)
- South Coast Revenue is an Accounts Receivable Management Firm established in 2001 in Anaheim California. Our mission is to provide superior credit and debt collection solutions to businesses throughout the state of California at affordable and competitive prices that will allow our clientele to realize a greater return on their delinquent accounts and minimize bad debt write-offs.
SCR launched as a small Collection Agency and has evolved into a consultancy firm that provides training for a multitude of businesses in the area of credit management and debt collection.
Our commitment is the heart of what defines us; our clientele has come to expect that we will be there beyond the duration of our business relationship. We believe it is this commitment that secures our client’s trust and emanates the values we stand for.
- Who is your customer?
- Manufacturers, B2B Merchants, Wholesalers, Advertising Firms, Consultants, Printers, Corporations, Independent Contractors, Tax Firms and many more.
- How did you come up with the idea for your business?
- I served as the Collections Manager for a multi-million dollar advertising firm and represented the company in small claims court. As a result of that career and others I have just over 25 years experience in the credit and collections industry.
- How long have you been in business?
- 8 1/2 years - for this company.
- What's been your greatest moment so far? (i.e. Signing your first client, getting the big order, some great PR?)
- When one of my clients pulled himself out of chapter 13 as a result of me working with him. No words can describe that kind of joy!
- What was your biggest mistake?
- When I launched my first business, I offered too much information to a potential client. We had agreed to work together and the client gave the information I gave him to his accountant - the accountant took that information and eliminated the need for this prospect to do business with me - with my information they were able to do the job themselves.
- What was your smartest move?
- I had the opportunity to merge with another company and take my business to a national level. I opted to stay local and have never regreted the choice.
- What are your business plans? (i.e. Expansion, franchising, selling for a gazillion dollars?)
- Just keep doing what I do for now.
- Are you a member of any OC-based associations, networking groups, etc?
- OCEAN - Orange County Executives and Networkers
- Are you willing to answer questions about your business from other small business owners?
- Yes
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Donna Vestre's Blog
The Best 10 Ways to Get Paid Sooner
If you’re responsible for collecting monies owed to your company you understand that getting paid isn’t always an easy assignment. We can’t refurbish the current economic environment but we can help by offering strategies to fortify your in house debt collection efforts.
Can we guarantee you’ll always get paid on time? We wish we could; but follow these time-tested techniques and you’ll definitely see a substantial improvement.
1) Require Deposits: Never initiate services or reli… Continue
Can we guarantee you’ll always get paid on time? We wish we could; but follow these time-tested techniques and you’ll definitely see a substantial improvement.
1) Require Deposits: Never initiate services or reli… Continue
Posted on August 4, 2009 at 1:11pm —
How to Communicate with Past Due Accounts
Most of our clients have argued that writing a demand letter is easier said than done; this is particularly true for those who have attempted to do just that to no avail.
The idea that a simple collections notice can help recoup past due receivables may seem too good to be true, but in some cases a demand letter can be much more effective than a phone call.
It’s very common for people who owe money to avoid answering the phone. They are painfully aware of their financial obligations and will o… Continue
The idea that a simple collections notice can help recoup past due receivables may seem too good to be true, but in some cases a demand letter can be much more effective than a phone call.
It’s very common for people who owe money to avoid answering the phone. They are painfully aware of their financial obligations and will o… Continue
Posted on July 22, 2009 at 11:16am —
Hiring the Perfect Candidate for the Job
Have you ever been thoroughly impressed with an applicant after conducting an interview? They looked great on paper... they had all the right answers during the interview process (provided you asked the right questions); their references checked out... You’re pumped! You’re excited! This is the one! Until they fail miserably at the job. Big let down right?
Let’s face it... we’ve all had a let down or two after hiring what appeared to be the perfect candidate for the job!
It’s really quite simp… Continue
Let’s face it... we’ve all had a let down or two after hiring what appeared to be the perfect candidate for the job!
It’s really quite simp… Continue
Posted on July 14, 2009 at 9:31pm —
How does baseball compare to accounts receivable?
Let’s use baseball as an example… How many times have you struck out and in doing so you hampered your ability to win the game solely because you were focused on what you did wrong? Well, in theory, recovering accounts receivable is very much the same. When we focus on what went wrong, we inhibit our ability to regain a win.
If your business has not experienced success in recovering past due receivables, it’s time to refocus and implement new strategies that will result in success. What’s done… Continue
If your business has not experienced success in recovering past due receivables, it’s time to refocus and implement new strategies that will result in success. What’s done… Continue
Posted on June 26, 2009 at 12:30pm —
What's Your Priority... Sales & Profit or Cash Flow?
I was invited to sit in on an executive meeting with one of my clients the other day; the Director of Sales was adamant that if they could boost sales they would increase profit which would (in his mind) alleviate the financial challenges the company was experiencing.
I can’t… Continue
Posted on June 23, 2009 at 9:30pm —
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I agree - you may call me at (949) 305-9300 at your convenience.
Adam
adam.lomax@oxygenfunding.com
We are in agreement on the goal. Many of my clients do not have "collections staff" and gain from our collections activities on their behalf. Others do, but are being forced to take discounts for net terms they used to have. We are nearly always cheaper than 2% net 10 or most other discounted terms supplied by customers. We speed the payment of their invoices AND provide immediate cash on hand. Both are great results from our services.
Adam Lomax
adam.lomax@oxygenfunding.com